Important information

ORDERS

  • Please let us know if you are having problems placing your order. 

  • If you're planning on buying a large amount of fabric, please contact us for availability.

  • On the product information page there is a button that says "Contact Us to Purchase", please note that this does not mean the fabric is not available and once you select the required length the button changes to "Add to Cart".

DELIVERY

  • Orders will be sent using the chosen delivery service within 48h. 
  • Paypal address or address entered on our website will be used for delivery. 
  • If you require your fabrics delivered urgently, could you please use the 1st class delivery option and also send us a message so we can process your order quicker. 
  • We will aim to send orders placed before 3pm on the same day. 
  • Orders placed after 3pm on a Friday would be sent either on Saturday or the following Monday.
  • Please don't hesitate to contact us if you have any queries about delivery prices or options. 

RETURNS

  • We accept returns for up to 1 week after the order has being delivered. Please note that the return postage would need to be covered by the buyer unless there has been an error on our behalf.

  • Return orders would be fully refunded, once we have received the fabrics in like new condition.

© 2020 by Nelaro Fabrics Ltd.

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